for visiting our site, Please let us know any
concerns or questions you have! To save you money
and lower costs, we have almost everything drop
shipped from the warehouse.
5017 Cloverly Ave.
Temple City, CA 91780
product are delivered by UPS ,Fedex, USPS or truck
co. for ground . Actual shipping cost is depending on the weight
of the scooter and the distance and will be
calculated when you check out. Most orders will be
shipped within 48 hours. Ground delivery
takes up to 6 to 8 business days within the
Continental US and is available during business days
only. UPS Ground service is not available for
Alaska, Hawaii, APO and FPO addresses. Orders being
shipped to a non-credit-card billing address are
subject to information verification
Please carefully check up the package and product
before the freight carrier leaves. Damaged shipments
from handling must be claimed with the freight
carrier. If any cartons or parts are missing or
damaged, be sure to note this on the freight bill
and contact us immediately within 48 hours. We
cannot be responsible for damage caused by the
freight carrier if it hasn't been noted on the
freight bill. Purchasers will be responsible for
shipping costs associated with damaged part
replacements. If you have any question regarding to
this issue, please feel free to contact us. We will
be glad to help you.
Bikes and Scooters are warranted for 30 days
for manufacturers' defects only--this does not
include loose nuts, bolts or defects caused by lack
of maintenance. Bikes and scooters may not be
returned for cosmetic damage such as scratches.
These bikes and scooters are new and never used. If
these are damaged in shipping you must file a claim
with the shipping carier and you may contact us to
purchase replacement parts.
Due to shipping
difficulty and weight . Bikes and Scooter do not
qualify for this program and are not returnable.
returns are subject to a 15% restocking fee. Please
allow up to 7 business days after we receive the
returned product for us to process your refund.
All returns must be in their original packaging and
must be in new and un-used condition. The
buyer is also responsible for returning the unit to
us. We suggest insurance and return packaging
by UPS or Fedex directly to insure the package is
guaranteed for insurance against damage on the
Writing the Return Material Authorization (RMA)
number clearly on top of the package.
All packages arriving without a legible RMA number
written on top of the package will be returned to
sender at the sender's expense.
For any returns or warranty repairs, please email us
at firstname.lastname@example.org. All returns or warranty
repairs must be authorized first and we will issue a
return authorizations number, that RMA number must
be on the carton when you ship the unit back.
Scooters are wheeled vehicles. Riding a
wheeled vehicle contains certain inherent risks.
Riding a bike, skates or a skateboard can have
similar risks as riding an electric scooter. Riding
a gas or electric scooter is dangerous and serious
injury or death is possible.
Wear an ANSI or Snell approved helmet at all
times when riding an electric scooter. Be sure to
always wear the chinstrap securely buckled. Failure
to wear an approved helmet may result in serious
injury or death.
For electric scooters, wet weather impairs traction,
braking, and visibility. The risk of accident is
dramatically increased in wet conditions.
Riding at dusk, after dark, or at times of
poor visibility is dangerous and can result in
serious injury or death since cars and other
vehicles may not see an electric scooter rider. An
electric scooter rider may not be able to see
obstacles in the path after dark.
No credit card numbers are stored on our
computer or saved for any reason. The numbers are
taken and processed immediately by secure eCommerce
servers run by Yahoo.com. Your order is then
encrypted before being sent to our co.. Your card
information couldn't be safer.
CA residents add 9.75% sales tax.